"On the walls of the innovative Laser Works showroom, meticulously laser-cut from delicately-hued golden wood in an elegant cursive script is the company's Customer Pledge:

Delivering our skills, passion and products to our customers with a high standard of quality and service, with innovation reflected in everything we do.

It speaks volumes about the ingrained service ethic of a company that has no reluctance about having its day-to-day service delivery held up against this message."

Carole Marshall
Lynx Communications

"The keys to Alice's success lie in her creativity and knowledge that allow her to evaluate the marketplace and adapt to its challenges. Her innovation, dedication and commitment make her an excellent role model for women entrepreneurs throughout the province."

Sandra Altner, CEO
Reference letter: Nominating Alice Taylor for Women Entrepreneur of the Year
Women's Enterprise Centre

"I´ve had the opportunity to work with Alice and Mac Taylor from Innovative Laser Works over the past year and they have provided us with incredibly creative ideas and solutions to help us with our organization’s membership retention. I would recommend Innovative Laser Works to anyone looking for a unique communication solution."

Christine Dubyts, President
Women Business Owners of Manitoba

"Innovative Laser Works is true to its name and always provides us with exciting and “innovative” ideas for our anniversary plaques. They are very pleasant to work with and continue to impress and amaze me with their results. I highly recommend them!

Shawn Kuczek, Marketing Coordinator
ProfitMaster Canada

"Alice believes in service! On Wednesday, April 8th I received a phone call from a rural municipality that needed a large plaque done by Saturday, 3 days ahead. The bronze plaque they ordered the previous November would not be ready in time for their ceremony and it was the 150th anniversary of the municipality, with 150 years of names and dates to be inscribed on it! I called Alice, told her the situation and her first response was - "Let's do it! We are really busy but this is an emergency." Thursday morning the board from the municipality came to our office, gave us the information and that night the entire inscription was approved and set up to be laser engraved. The municipality picked up the finished plaque on Friday night and had a great event celebration on Saturday."

Lorne Raber CM
Eden Memorials Inc.

Innovative Laser Works conducts their business with an amazing passion and professionalism, always providing exceptional personalized customer service while paying attention to every minute detail, error free and delivered on time! I know that when I have a project that needs to be done, I can always count on them to walk me through it from beginning to end, always keeping in mind what is best for my client.

Doug Donald, President
InstaFrame Galleries

Through the years, Innovative Laser Works has shown their commitment in offering outstanding customer service with our company. They have gained one hundred percent of our orders through their perseverance in offering best practices. Their consistent overnight service of an excellent product has caused greater productivity and convenience. They have been able to better serve our needs with remarkable speed and quality of service.

Jane Kinley
CG Power Systems Canada Inc.

In our memorial business we must offer a complete guarantee to families in both workmanship and materials. Innovative Laser Works takes extreme care in producing a first class laser engraving. They take care of our requirements with professional and ethical service, allowing us to be confidant that we can "leave it in Alice's hands".

Clark Guinn
Guinn & Simpson Co. Ltd.

"We are deeply appreciative of Alice's attentive consideration and creative insight! Such rare and distinctive qualities are what have made Innovative Laser Works a triumphantly successful entrepreneurial enterprise in Manitoba.

We trust Innovative Laser Works with all of our special projects, and are proud to present artfully engraved pieces to our most distinguished and honoured supporters. Our precious slate roof tiles from historic Wesley Hall – the ‘Castle on Portage Avenue’ – are, in Alice’s hands, transformed into precise, meticulously crafted keepsakes. These wonderful engraved pieces enable us to convey our heartfelt appreciation to the generous donors and devoted supporters of our Foundation. Thank you, Alice, for your warmth, attention to detail, and creative vision!."

Susan A. Thompson, President and CEO
The University of Winnipeg Foundation

Service Excellence

We do what we say we can do, on time and on budget. Skeptical? Ask our 100’s of satisfied customers who return again and again for expert advice, quality production and excellent customer service.